Last Updated: July 2026
Welcome to QI Media (“QI Media“, “we“, “our“, or “us“).
This Refund & Cancellation Policy applies to all products, services, subscriptions, memberships, events, campaigns, software, publications, digital platforms, websites, mobile applications, and other offerings owned, operated, managed, or provided by QI Media or any of its affiliates, subsidiaries, brands, business units, or authorized representatives (collectively, the “Services”).
This Policy should be read together with our Terms & Conditions, Privacy Policy, Disclaimer, Cookie Policy, and any applicable service-specific agreement, proposal, quotation, invoice, or contract.
1. Refund Policy
Unless expressly stated otherwise in writing, all payments made to QI Media are final and non-refundable due to the nature of our digital, media, publishing, advertising, consulting, software, and professional services.
Refunds will generally not be provided once:
- An order has been confirmed.
- Work has commenced.
- Resources have been allocated.
- A press release, article, campaign, or advertisement has been submitted, scheduled, published, or distributed.
- Digital products or services have been delivered or made accessible.
- Third-party costs or commitments have been incurred.
Any refund granted by QI Media shall be entirely at our sole discretion or where required by applicable law.
2. Cancellation Policy
Cancellation requests must be submitted through QI Media’s official communication channels.
Cancellation requests do not automatically entitle a customer to a refund, credit, or reversal of payment. If a Service has not yet commenced, QI Media may, at its sole discretion, approve a cancellation subject to applicable administrative charges or contractual obligations.
For subscription-based Services, cancellation will stop future renewals where applicable but will not ordinarily result in a refund for the current billing period unless required by law or expressly agreed in writing.
3. Exceptions
Where a separate written agreement, proposal, enterprise contract, Statement of Work (SOW), quotation, invoice, or service-specific terms provide different refund or cancellation provisions, those provisions shall prevail for that particular Service.
QI Media reserves the right to refuse refund or cancellation requests involving misuse, fraud, abuse, violation of our policies, or any unlawful activity.
4. Changes to this Policy
QI Media reserves the right to modify or update this Refund & Cancellation Policy at any time. Updated versions become effective upon publication on the applicable Platform unless otherwise stated.
5. Contact Us
For questions regarding refunds or cancellations, please contact QI Media through the official contact details available on our Platforms.
By purchasing or using any QI Media Service, you acknowledge that you have read, understood, and agreed to this Refund & Cancellation Policy.